Policies, EAP Plus, Financial

Even though we ware not a crisis line we occasionally have a call or text that requires special attention and the best way to stay safe is to follow our policy exactly.

Safety Policy
When you receive a call or text that is concerning and you feel the person may be in danger of hurting themselves or someone else; please follow these steps...
Wed, 1 Jun, 2022 at 6:20 PM
Call Recording Policy
Each caller will be notified when they call the care center that the call is being recorded for training purposes. If we call out then we must notify the pe...
Mon, 6 Jun, 2022 at 5:00 PM
EAP Plus
Larry H Miller = 6 Visits per family (9 Divisions = LHM Company (corporate offices), LHM Destination Homes, LHM Family Office/ Security Service Corp, LHM M...
Mon, 4 Dec, 2023 at 2:19 PM
Financial referrals
1. The care center will handle all calls and provide in the moment support. It is important that the people reaching in for this support feel heard and are ...
Wed, 2 Aug, 2023 at 5:38 PM
EAP Links to Documents
● EAP Plus Contract Tracking: This sheet includes the active providers and their information. It also includes check in information with the providers who ...
Tue, 22 Aug, 2023 at 4:56 PM